Services
We provide Oracle management and maintenance service in long term to ensure clients benefit from the products even more effectively.
Oracle Managed Services
The way the Oracle software is installed and your database is set up will significantly affect the resilience and performance of your system. Therefore our installation engineers are trained to deliver a cost-effective set of installation services that drive better consistency throughout the enterprise. Oracle skilled engineers consistently apply best practices and tools across all installations in an aggressive and timely manner to deliver successful, high-quality system start- ups.
Our services combine a unique set of deliverables, documentation, checklists, and specialized tools in a way that applies discipline to the complex technical tasks associated with system installations. We also have established best practices that guide our engineers through the most efficient and effective procedures, so critical systems are up and running quickly without unnecessary implementation delays.
We provide Technical Training for a certain range of Oracle products. Our Instructor-led classes can be conducted at any location throughout Malaysia. Our training framework provides on-demand learning for new products, industries, new releases, and product overviews. Our training courses can be tailor made according to our client’s demands.
Our Oracle Database Training will help you develop a thorough understanding of Oracle Database, as well as its related products. By going through our training sessions you will be able to enhance your knowledge of Database 11g, Real Applications Clusters, Data Guard, and more.
In today’s knowledge economy protecting your critical data is a business imperative. Having a reliable solution in place that mitigates the risk of data loss and ensures a smooth path to recovery is essential to the continued functioning of key areas of your business. The products that we carry can assist customers that have plans to migrate or create a redundant database. During the implementation of these solutions we will also assist our customers to carry out database assessment, deployment, testing & performance tuning that translates into an end to end solution.
We specialize in Oracle emergency support for Oracle customers who may not have extensive experience in Oracle crash recovery and corruption repair. We can assist you with your mission-critical Oracle production problem within minutes. All work is performed by an Oracle Certified Professional with extensive real-world experience. Our Oracle emergency services include:
- Working with Oracle Technical Support on bug identification
- Repairing block corruption
- Performing database crash recovery
- Repairing acute Oracle performance issues
- Applying patches
- Relieving database bottlenecks
- Assisting with emergency hardware configuration for Oracle
When a production environment is in crisis, minimizing downtime is of the essence. We will always try our level best to provide a fast fix whether it requires conventional or unconventional methods.
Business Continuity involves more than recovering an organization’s IT environment in the event of a disaster. Business Continuity insures that an organization can restore its IT systems and business processes – getting employees back to work – serving customers, collecting revenue, paying bills and making products. Today’s Business Continuity solutions must keep organizations up and running despite unplanned interruptions. Service availability and recovery strategies should extend beyond the data centre to the entire enterprise and value chain. A comprehensive Business Continuity solution should also include a networking plan that addresses redundancy, diversity and recoverability.
Chief Operating Officers and Chief Information Officers consider Disaster Recovery decisions to be similar to the evaluation process used when buying insurance. The decision variables for Disaster Recovery include the Recovery Time Objective (RTO), the Recovery Point Objective (RPO), and the level of system and operating capacity that is absolutely necessary to restore business-critical operations.
We at RIZQ Technologies can play an active role to design your disaster recovery (DR) strategy, implement DR measures and test DR plans. All recommendations reflect your unique business requirements and budget.
We offer a broad range of Oracle support services providing responsive, flexible and reliable technical support for Oracle’s Solutions. Whether you’re looking to reduce costs, improve performance or provide additional Oracle Support to your business, we can help you achieve your goals.
We are Oracle support specialists. Our support consultants are all highly experienced and committed. Our support clients enjoy proactive monitoring and immediate technical response to all issues logged.
Our Oracle Support services are tailored to meet your business needs. We are confident that we have the skills, knowledge and experience to assist your business both now and in the future.
Application Services
Oracle APEX is the world’s most popular enterprise low-code application platform that enables you to build scalable, secure web and mobile apps, with world-class features, that can be deployed anywhere – cloud or on premises.
Using APEX, developers can quickly develop and deploy compelling apps that solve real problems and provide immediate value. You don’t need to be an expert in a vast array of technologies to deliver sophisticated solution. Focus on solving the problem and let APEX take care of the rest.
APEX provides compelling solutions for a variety of use cases; whether it is simple spreadsheet replacement, or a mission critical enterprise system used by thousands on a daily basis.
Oracle Consulting Services
We offer large discounts on Oracle license prices, first-year product support subscriptions and software media. We know Oracle’s complex licensing rules inside-out, so are able to help our customers achieve license compliance at the lowest cost.
We also are very keen in guiding our customers to optimize their software investment by enhancing their understanding of Oracle’s licensing and pricing practices. We are ever willing to spend time listening to our customers, our partners and working with the relevant Oracle experts. We are here to facilitate better planning, management, and optimization of your Oracle investment.
We believe that by sharing our expertise, we empower our clients to better manage their Oracle licenses and make a more informed software investment decision on the whole.
The importance of a backup plan cannot be overstated. When you begin rolling out your Oracle Solutions in the business environment, problems might arise that even the most thorough testing could not reveal. By making regular and reliable backups, you ensure that the team can restore the system to its original state if your pilot rollout process changes or fails.
We can play a role to evaluate your system and point out vulnerabilities. We can also plan and implement a backup and recovery plan for your organization. Whether you plan to use RMAN, Operating System utilities or other 3rd party software, we have the proven expertise to help you plan for failures and to quickly recover from them. We can help our customers implement a best-fit strategy to minimize data loss and service outage. We are also experts in other high-availability technologies.
We also can assist you to plan the recovery and rollback process, which allows you to return your production system to whatever earlier state you require.
Depending on the severity of a problem encountered in the pilot, you might need to return your production system to a baseline configuration or just roll it back to the state it was in at a particular point in time.
Cloud Services
Oracle Cloud provides a range of cloud services, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS)
Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to extend and create new services rapidly. It encompasses a wide range of offerings designed to meet the diverse needs of businesses across various industries.
